Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you and Hauler Connect, operated by the National Dump Trucking Association (NDTA) ("Hauler Connect," "we," "us," or "our"), concerning your access to and use of haulerconnect.org, our applications, and related services (the "Services").

By creating an account, clicking to accept, or using the Services, you agree to these Terms and our Privacy Policy and Cookie Policy. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract under U.S. law. If you use the Services on behalf of a company, you represent that you have authority to bind that entity, and "you" includes that entity. The Services are directed to users in the United States.

3. Platform Description and Marketplace Role

Hauler Connect is a professional platform that helps connect hauling professionals with contractors and job opportunities. Features may include job listing and matching, compliance document management, messaging, analytics, and subscription billing.

Marketplace disclaimer: Unless we expressly state otherwise in writing, Hauler Connect is a technology platform and is not a party to hauling contracts between users. We do not employ drivers as such through mere platform use, do not guarantee jobs or earnings, and are not responsible for the acts or omissions of users. Job-related payment terms between haulers and contractors are generally negotiated between those parties.

4. Accounts and Registration

• Provide accurate, current, and complete registration information
• Maintain the confidentiality of your credentials and restrict account access
• Accept responsibility for activity under your account
• Notify us promptly of unauthorized use or security incidents
• Keep licenses, insurance, and compliance documentation current where your role requires it

5. Subscriptions, Billing, Auto-Renewal, and No Refunds

• Subscription fees are typically billed in advance and may auto-renew at the then-current rate unless you cancel before the renewal date
• You authorize us (and our payment processor, such as Stripe) to charge your payment method for recurring fees
• Cancel via your account settings or by contacting support; cancellation generally takes effect at the end of the current billing period
• No refunds for partial periods, unused time, or dissatisfaction, except where mandatory consumer or state law requires otherwise
• We may change pricing with reasonable advance notice (generally at least 30 days) as permitted by law
• Failed payments may result in suspension or termination of access

6. User Conduct

You agree not to:

• Provide false, misleading, or fraudulent information or documents
• Impersonate any person or entity
• Violate federal, state, or local laws (including FMCSA/DOT rules applicable to your operations)
• Interfere with, scrape, or disrupt the Services or other users' access
• Attempt unauthorized access to systems, accounts, or data
• Harass, threaten, defame, or abuse others
• Upload malware or illegal content
• Use the Services to solicit users off-platform in ways that violate these Terms or applicable law

7. Compliance and Professional Requirements

Where applicable to your role, you must maintain:

• Valid commercial driver's license (CDL) and medical certifications where required
• Insurance meeting applicable legal and contractual standards
• Permits, authority, and certifications for your operations
• Compliance with U.S. DOT / FMCSA and related safety requirements
• Accurate, current compliance documentation in the platform

Failure to maintain required compliance may result in suspension or termination. Hauler Connect does not replace your independent legal duty to comply with transportation laws.

8. User Content

You retain ownership of content you upload (profiles, documents, messages, listings). You grant Hauler Connect a worldwide, non-exclusive, royalty-free license to host, store, display, and use that content as needed to operate and improve the Services, including sharing compliance-related information with contractors for matching. You represent that you have all rights necessary to grant this license and that your content does not infringe others' rights.

9. Intellectual Property

The Services, including software, design, trademarks, and content we provide, are owned by Hauler Connect, NDTA, or our licensors and protected by U.S. and international IP laws. You may not copy, modify, reverse engineer, create derivative works from, or misuse our branding without prior written permission.

10. Third-Party Services

The Services may integrate third-party tools (payment processors, analytics, maps, messaging). Your use of those tools may be subject to their terms and privacy policies. We are not responsible for third-party services we do not control.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY U.S. LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT JOBS, MATCHES, OR EARNINGS WILL MEET YOUR EXPECTATIONS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAULER CONNECT, NDTA, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR DAMAGES ARISING FROM OTHER USERS' CONDUCT, JOB OUTCOMES, OR THIRD-PARTY SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100). SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE STATES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

13. Indemnification

You agree to indemnify, defend, and hold harmless Hauler Connect, NDTA, and their affiliates, officers, directors, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your content, your violation of these Terms or law, or your infringement of any third-party rights.

14. Suspension and Termination

We may suspend or terminate your access for violation of these Terms, non-payment, fraud, legal risk, compliance failures, or as otherwise reasonably necessary. You may stop using the Services and cancel your account at any time. Provisions that by their nature should survive (including IP, disclaimers, limitations, indemnification, and dispute resolution) will survive termination.

15. Governing Law; Dispute Resolution; Arbitration

These Terms are governed by the laws of the State of Georgia and applicable United States federal law, without regard to conflict-of-law principles.

Informal resolution: Before filing a claim, you agree to contact us at contact@thendta.org and attempt to resolve the dispute informally for at least 30 days.

Binding arbitration: Except for small claims court actions and claims for injunctive relief regarding intellectual property, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Rules if applicable). The arbitration will be held in Atlanta, Georgia, or another mutually agreed location, and may proceed by video or phone when appropriate. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver: YOU AND HAULER CONNECT AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Arbitration opt-out: You may opt out of arbitration within 30 days of first accepting these Terms by emailing contact@thendta.org with your name, account email, and a clear statement that you opt out of arbitration. If you opt out, disputes (other than those subject to exclusive federal jurisdiction) will be brought in state or federal courts located in Fulton County, Georgia, and you consent to personal jurisdiction there.

16. Changes to Terms

We may modify these Terms by posting an updated version and revising the "Last updated" date. Material changes will be effective upon posting or as otherwise stated. Continued use after the effective date constitutes acceptance, except where additional consent is required by law.

17. Miscellaneous

If any provision is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and us regarding the Services and supersede prior agreements on that subject. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a corporate transaction. Section headings are for convenience only.

18. Contact Information

Questions about these Terms: